Before arrivals & during the rental
RENTAL MOTORHOME CATEGORIES AND UPGRADES
Touring Cars rental fleet proudly presented by the German manufactured Hobby Brand. The all-new compact fleet with the availability of 560 vehicles worldwide, kept freshly and maintained exclusively to provide the safetiest and most luxurious travelling experience from ice-covered Nordic adventures to Mediterrean sandy coast lines. The A-class campers in each category are driven less than 100.000 kms and each vehicle required to go through four independent and standarised checks ups.
NO PREVIOUS MOTORHOME RENTAL EXPERIENCE REQUIRED
Renting a motorhome is just like driving one; very easy and smooth. No previous experience with motorhomes is required. Only a B level valid driving licence for passenger cars required with 5 years of experience. Our friendly and professional staff will show you how to use the rental motorhome before you start your trip. They will gladly answer all your questions related to motorhomes or destination details throughout your holiday. All you need to bring along are your personal items and a cheerful holiday mood!
WELL-EQUIPPED MOTORHOMES WITH FIVE-STAR SERVICES
From the exterior to the interior surfaces the motorhome rentals include fully equipped and tailored made extra additional item that is served for our clients comfort. With its exclusive dimensions and outstanding agile the motorhome able to visit any places and remain comfort meanwhile.
Touring Cars reserves the right to change any specifications stated and/or supply similar or higher class camper for the confirmed price without any notification.
DEPOSIT / BOND
As with the rental car services in generally, we reserve a full deductible amount on drivers' credit card, presented at pick up as deposit. This means that we, as a rental service provider make a reservation for the customer's credit card for a specified amount as a guarantee for the rental. However, the sum (bond) will be released and immediately removed after the vehicle is returned and the condition inspection is finished. We advice you to ensure in advance that credit limit is sufficient for the selected insurance level and its deposit amount and foreign charges are enabled for your credit card.
All of our motorhome rental prices include transportational services between the rental stations and the airports listed in the country introduction page and here below. Our major focus lies beneath of our customer-oriented mind-set. We take a special care to assure the most easiest and convenient way of travel.
Airport transfers included in your rental price
Airport transfers from selected airports are included in your camper rental price. Please see the list of valid airports on the destination page. Airport transfer has to be requested separately with complete arrival details: arrival flight number and the estimated arrival time of the flight. Airport transfer is available on request for all clients on the rental pickup date, and back to the airport after the motorhome has been returned.
If you need additional transfers we are happy to cater your individual needs but please contact us well before your journey. These transfers need to be booked and paid for in advance.
AIRPORT TRANSFERS INCLUDED TO MOTORHOME RENTAL PRICES
Airport transfers are included to rental rates from and to following airports:
- Helsinki-Vantaa, Finland
- Rovaniemi, Finland
- Barcelona, Spain
- Malaga, Spain
- Madrid, Spain
- Keflavik International Airport, Reykjavik, Iceland
- Malmö, Sweden
- Stockholm-Arlanda, Sweden
- Manchester/Chester, Liverpool LPL, United Kingdom
- Nantes, France
- Riga, Latvia
- Tallinn, Estonia
- Tromsø, Norway
- Trondheim, Norway
- Evenes, Norway
- Oslo Lufthavn Gardermoen, Norway
- Rygge Lufthavn, Norway
- Zagreb, Croatia
- Moscow, Russia
AIRPORT HOTEL TRANSFERS
If you´re staying the night before your rental at a hotel in any of the airports listed above, we are happy to pick you up on the rental day.These transfer services are included to your motorhome rental price. You can request the transfer service by providing the flight details, or the details of your hotel to Touring Cars Sales office via email email@example.com. You will receive a confirmation email when the transfer service has been added to your reservation. If the travel date is closer than one week, please contact the rental station directly. Contact details can also be found from your reservation confirmation letter.
When you don´t need transfer services and you make your own way to Touring Cars motorhome rental Station, remember to inform us beforehand to avoid any delays in service. Rental Stations are open 24/7* by appointment only. Arriving without notice may result delays in service.
*24/7 rental pick-up/drop-off is not available in Iceland.
There is also a wide range of additional items you can add to your rental at the counter such as camping sets, grill, baby seats and much more. However, we recommend booking these additional items in advance to ensure availability.
*Gas consumption is not included in the rental price, therefore, please refill the gas bottles before returning your rental motorhome.
At the Touring Cars motorhome rental station, you will be offered some refreshments whilst you see an orientation video to your rental motorhome. Our trained staff member will also give you personal attention and show you how to use your state of the art motorhome. To give you a possibility to familiarise yourself with the motorhome in a comfort of your own sofa, this orientation video is also available in English here below.
Touring Cars personnel is praised for their high standards in customer care. We want to provide you the holiday of a lifetime with a feeling that we´re there to support you when and where ever needed. To deliver that promise you will be provided with Road Side Assistance telephone number and your rental station staff will be available 24/7 to ensure your holiday is unforgettable without any unnecessary delays or technical problems.
To help you to get the most out of your holiday, and to give you best local travel tips, our rental stations have gathered information on local services and route ideas. This material will be available at the local rental station. Due to this in depth orientation, the vehicle pick-up could take up to 2 hours.
ROAD SIDE ASSISTANCE FOR RENTAL MOTORHOME AND REPAIR IMBURSEMENT
Touring Cars provides you a 24/7 Road Side Assistance in each of our destination country. Although our top brand motorhomes represent the highest technical quality and they are well maintained between each rental, mechanical problem situations cannot be ruled out completely. In such unlikely event you are advised to call us immediately and report any technical problems you are experiencing. Our experienced support team will take the lead and recommend proper actions to solve any problem situation as fast as possible. We have a mechanic on standby 24/7 and replacement vehicles available in case needed. Please follow any guidance and recommendations of our support team. Failure to follow their guidance may revoke your right for a compensation consideration later on so its important that you keep us informed and let us help you.
All our motorhome rental services in Europe are conducted and managed according to our General rules and Conditions. Please read more on touringcars.eu/general-rental-terms
CHILDREN TRAVELING IN A MOTORHOME
We are committed to ensure your little ones are kept as safe as possible on their motorhome holiday adventure. All passengers should be seated with seatbelt-fastened when the motorhome is in move. Children, whose height is less than 135 cm, should use baby seat. Touring Cars provides baby seats by availability only, but takes no responsibility attaching them to the camper for the clients.
Our modern top brand rental motorhomes are equipped with the latest safety features including airbags in the front seats. Do not attach a rear-facing seat to the front seat of the motorhome because of the airbags.
Touring Cars do not recommend any child under 135 cm or under 12 years to travel in the front seat or without any safety device.
Most of the rental motorhome models have plenty of room for your luggage but we recommend you to use soft suitcases instead of hard ones because you can fit them inside the luggage compartment of the camper much nicer. In many rental locations we can offer you with the possibility to leave your empty suitcases at our rental station until your return.
Touring Cars motorhomes are great-get-away possibilities for the summer season and during wintertime as well. To avoid any unfortunate frost damages to the vehicle, make sure that the motorhome is heated properly and kept warmly at all times. Especially the water department and it´s system is sensitive to damages when the temperatures are dropping to the typical Arctic level.
Additional information and a proper introduction of the right winter usage is to be held at your pickup.
Winter tires are always included in the rental rates. The rental stations provide their motorhomes with the correct tire set according to the local legislation requirements.
PICK UP PROCESS
Touring Cars provides complementary airport transfers and airport based hotel transfers to the rental stations which served for the complete pickup and drop off procedure. During the pickup procedure, the administrative procedure is taken place which an orientation video follows. The video include practical details of the rental vehicle and provides a great overview of the right usage of the car. After the orientation video, the customer representative professional is to introduce the guests to the rental vehicle and to provide an in-depth details of the camper van.
For instance, these in-depth details includes the process to empty the grey water tank and the toilette cassette, and thoroughly explains a customized detail on how to use the gas consumption, explains on how to refill the fresh water tank with fresh water and provide information on how to charge the vehicle with the electricity cable. The in-depth orientation continues to the inside of the motorhome, which presents the elements and factors on how to set and control the vehicle.
Once the orientation obtained and no any questions left, the rental condition document with a rental agreement is to be signed. After the signed documents, the guests will be ready to go on an adventure and enjoy the holiday to the fullest.