FAQ

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General Questions

Q - How is it like to travel around by a motorhome?

Q - I don't have any preliminary experience of driving a motorhome. Do I dare to try it just like that?

Q & A -Motorhomes

Q - What types of motorhomes does Touring Cars rent?

Q - Is the gassystem in the motorhome safe?

Q -Can you tell me which electrical devices in the motorhomes don't operate when not hooked to a 220V external source?

Q - Do you rent a camper with automatic transmission?

Q - Are there dump stations for the waste water tank in every town or do we have to go to a camping ground to fill up and empty water tanks?

Q - Is shower in separate space from toilet?

Q - Do I have to wear seatbelts?

Q - Where are the seat belts in my rental vehicle located?

Q - Does Touring Cars rent out vehicles, which have separated sleeping cabins?

Q - Do I have to fix a bed from the table set of my rental vehicle?

Q - Is television part of our standard accessories? If not, can I rent one?

Q - One of my family member is in a wheelchair, do you rent our special vehicles, which have wheelchair access?

Q - Is it allowed to smoke in the motorhome?

Q & A -Services

Q - What is included in my rental?

Q - Does my rental vehicle include bed linen, blankets, and pillows?

Q - What type of insurance is included in my rental package?

Q - What if my rental vehicle brakes down or has a technical problem during my holiday?

Q - Does it matter whether we rent a motorhome from one city and return it to another

Q - Do I get any instructions on how to operate the motorhome?

Q - Is it possible to start my rental on Sunday or late in evening or very early in the morning?

Q - Are all your rental stations open all year round or are you closed on some certain period?

Q - Can you please give me detailed description for Basic Interior cleaning (max. 2 hours) and for final cleaning?

Q- Who cleans my rental vehicle?

Q - How many kilometers can I drive during my holiday?

Q - Can I rent a vehicle from Trondheim (or Bergen) and return it to Trondheim (or Bergen)?

Q - I saw in your brochure one-way-fees for Oslo-Bergen and Oslo-Trondheim. Do you have stations there? Can we pickup the motorhome there?

Q - Can I take my dog with me?

Q - If I rent a baby seat, do you attach it as I wish?

Q - Do you rent out a cradle (baby cot) for a baby to sleep in?


Q & A -Airport info

Q - Where is Touring Cars Rental Station located at airport?

Q - How should I organize transfer from / to Touring Cars Rental Station if I fly with Ryan Air?

Q & A -Prices

Q - Are there any special discounts?

Q - Does Touring Cars have maximum or minimum rental period?

Q - We are members of a auto club in our country, which is part of Show your card -organisation. Do you admit a Show your card discount?

Q - Why is my rental 8 days and not 7 days, even when I am renting from Monday to Monday?

Q & A -Documents needed

Q - Do I need a special driver's license to operate one of your campers?

Q - Can I drive to other countries than the country I pick my vehicle up from?

Q & A -Brochures

Q - When does the new Key to Freedom booklet come out?

Q & A -Booking

Q - When do we have to book to be sure to get a motorhome?

Q - If I send a booking form, is it just a price quote?

Q & A -Winter rentals

Q - Are your rental stations open the whole year round?

Q - Do you have some special agreements for the winter rentals?

Q - During which period do you include winter tires on your rentals?

Q - I'm a little bit conserned to be cold if I rent a motorhome during the winter time. Can you assure that the motorhome stays warm also when the temperature goes below zero?

Q - Is it possible to pick up a motorhome in Helsinki to visit Rovaniemi and go back to Helsinki in winter? Are there any campgrounds which are open between these two places during winter?

Q - Do you have any winterized motorhomes which would allow to use the water system (shower etc.) in winter? And where can I take water and charge electricity?

Q - Does the motorhome have electricity or gas heating or both? Which kind of heating will be used when the motorhome is standing and which kind when it is on the move?

Q - What are the prices for winter rentals?

Q & A -Travelling information

Q - Is it allowed to take the motorhome to Estonia, Latvia, Lithuania and Poland?

Q - Is it allowed to take the motorhome to abroad? For example if I rent it from Helsinki can I drive to North cape?

Q - Could you advise us a good route and itinerary for our holiday in Scandinavia?

Q - Is it legal and possible to drive a motorhome in Europe while the family are still sleeping in bed?

Q - Are there any limits or special rules for carrying food in the camper when crossing border to Norway?

Q - Are there any restrictions on taking a motorhome to the Fjord area in Norway?

Q - Can a motorhome go on the ferry? How expensive is it to take a ferry in Norway?

Q - Is it possible to free-camp in Norway and other Scandinavian countries? Or do we need to camp every day in a camp site?

Q - Is it possible to park the motorhome in the city centre in Scandinavian countries?

Q - I would like to know if I need an international driving licence of if the usual one I have now is enough?

Q - Could you advise us a route to drive and itinerary for our holiday in Scnadinavia?

Q - Can you suggest some camping grounds? Could you send me information about camping grounds in Scandinavia and how I can book a place?

Q - Do you provide a detailed road map?

Q & A -Offices & opening times

Q - Could you pass on the phone number of your Rental locations?

Q - Are your locations far away from the airports?

Q - I drop off my motorhome at the Bergen airport. Where is your rental station located there?

Q - Do you have a downtown office in Rovaniemi as well as the airport one? If so, is it possible to pick up the motorhome from the downtown office intead of the airport office?

Q - Could you please tell me where in Stockholm I can pick up the motorhome? I will fly to Stockholm, so please let me know, how can I reach your rental station. With a bus or train maybe?

Q - We want to pick-up the vehicle on Saturday in Rovaniemi. Is it possible or is the office closed on this time?

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