• Travelling by a motorhome is very easy and it doesn't require any preliminary experience. When you have unpacked your luggage and filled up your refrigerator, you can just relax and feel like home. Nobody will disturb your peace in your hotel room on wheels. You can decide yourself where to go, when to stop, how long to stay and when to continue again. A motorhome is not just a car, at its best it is a lifestyle.

• Driving a motorhome is very easy. Most of our clients do not have experience of driving a motorhome or of driving any bigger cars. Nevertheless they have had the courage to try and have experienced amazing moments in the Scandinavian nature which best spots are often reachable only by a car. When picking up your vehicle, our customer service representative will give you an exhaustive orientation to the motorhome so that after you leave our rental station, you know perfectly how the motorhome functions.
  We also have a 24/7 phone service to assist you during your holiday in any questions or problems.

• Our fleet is one of the most modern fleets in the world.
• Our vehicles vary from 4 bed vehicles all the way to 7 bed vehicles.
• All of the vehicles have refrigerator, gas stove, heating, shower and toilet.
• All our vehicles are drivable with passenger car driver's license

• We take very good care of our motorhomes and all possible defects or malfunctions will be repaired immediately. Also the gas system will be pressure tested yearly, so the gas system in the motorhome is safe.

• All equipment (for example, heater, freezer, refrigerator, lights), which are permanently attached to the vehicle, work even if the vehicle is not connected. This equipment is using liquid gas and backup batteries to operate.
• Batteries last couple of days and can be charged up by driving. You cannot operate your own 220 V appliances, while the vehicle is not connected to exterior grid.

• We only have vehicles with manual transmissions.

• You can empty the gray water to sewage system, which are located in gasoline stations, etc.
• Toilet tank can be emptied at regular toilets or at camping grounds.
• Fresh water tank you can fill up at a gas station or at a camping ground.

• In our vehicles a shower is located in the same space as the toilet.
• There is a shower curtain or wall in the vehicles that protect the toilet from getting wet.

• The use of seat belts is compulsory in Scandinavia and you have to be wearing them all the time you are driving.
• You are not allowed to move around in the camper while driving.

• There are seat belts in both front seats, which are in driving cabin.
• The seats, located around the table set, have also seat belts. Usually, there are seat belts for four persons.

• We offer so called euro-size campers, which do not have separated sleeping cabins. Please see our rental fleet section for more info.

• Some of our rental vehicles, one double bed is at table area. Therefore, if you plan to use this bed, you need to fix it using table top. Once you want to use the table again, you need to loosen the bed.
• For more information, please see our layout pictures from vehicle section.

• We do not have televisions in our vehicle as standard accessory.
• Because television would require a special antenna to be installed to a vehicle, we cannot rent out just a television set for you.

• Unfortunately, we do not have special wheelchair -vehicles.
• We do have, however, had many clients, who were using a wheelchair, and they did not found our vehicles problematic.

• Smoking is strictly prohibited in all our vehicles.
• Penalty fee for smoking in the motorhome is 850 €.

• Modern rental vehicle
• 23 % Value Added Tax
• 300 kilometers per rental day (mileage)
• Compulsory insurance against loss or damage
• Collision insurance with 2 400 € deductible per accident or damage
• Cooking ware and tableware
• Each vehicle is supplied with multilingual instruction booklets
• Each calendar day is considered as a rental day unit
• Orientation to the use of the motorhome

• We have not included these items into your rental package because we have wanted to give you maximum flexibility to create your own vacation package. You can either bring your own sleeping equipment or you can add them easily to your package. Please read further..

• We have included TC Basic into your rental package. This package has deductible of 2 400 € per damage. If you are interested in lowering your risk level, please read here...

• As our customer our 24/7-help line is in your service. If you have any problems during your vacation, you can freely contact the phone service at any time of a day for assistance.

• We have a supplement charge for One-way rental.
• You can read more about the prices from one-way rentals link. The price is issued based on route selected.

• We will send you a Key to Freedom booklet, which gives you preliminary instruction to using a vehicle, in advance.
• When you arrive to our rental station, we will show you a 15 minute orientation DVD to give you further instructions.
• Our representatives will also go over your rental vehicle with you, so there are no questions left to be answered.
• We have also included multilingual instruction booklets in your rental vehicle, so you can read specific texts during your holiday.
• If you shall have any questions during your holiday, please feel free to call your personal customer service representative during your holiday.

• We are open 7 days a week and 24 hours a day based on appointments.
• We charge 79 € extra for late pick-up or drop-off. Late pick-up or drop-off is between 23:00 (11:00 P.M.) until 05:00 A.M.

•   We are open for our rental customers all year round in Helsinki, Rovaniemi, Stockholm and Oslo.
•   Reykjavik rental station is open during the summer period: May 1st - September 30th.

• Base charge includes basic cleaning of the camper - maximum 2 hours. It does not include items listed below.
• If the cleaning takes more than 2 hours or below listed items have not been performed (unless final cleaning is purchased), we will charge 175 € penalty + 52 euro per hours that we clean the vehicle. Moreover, if we have to clean more than two hours or if we have to empty the toilet tank for example, we will charge the penalty plus hourly rate.
• Final cleaning includes the following:
• Cleaning of grey water tank and septic tank
• Cleaning exceeding 2 hours
• Emptying trash cans
• Separating bed linen.
• If a client does not want to pay this 149 euro fee for these services, they can perform these duties by themselves before returning the vehicle.

• We clean exterior parts of your rental vehicle, and we kindly ask you to avoid trying to wash your rental vehicle outside.
• We also clean inside of your vehicle, but you need to perform some basic duties before you return your vehicle:
• Empty gray water tank
• Empty septic toilet tank
• Empty all garbage from the vehicle
• Separate your rental linen from rental blankets and pillows.
• Shake all rugs
• If you do not wish to do these duties right before returning your rental vehicle, you can purchase final cleaning package.

• We include 300 km per rental day into your package. Therefore, if you rent for 7 days, for an example, you can drive up to 2100 km during your holiday. We do not issue refunds if you decide to drive less.
• We charge 0,60 € per additional kilometers if you exceed the total limit. If you know in advance that you need more kilometers than you will have in your package, you can buy them for 0,40 € per kilometer, when you pick your vehicle up.

• At the moment we offer Trondheim (or Bergen) only as one-way package between Oslo. Therefore, Trondheim or Bergen are not offered as regular packages.
• Read more about one-way fees here

• We do not have an office in Trondheim or in Bergen, but we collect the vehicle from the local airport. Therefore, we only offer this as one-way option.
• The pick-up has to be in Oslo.

• At the moment, we do NOT allow any pets in our vehicles for allergy reason.
• Penalty for breaking this rule is 400 €.

• For legal reasons, we do not attach baby seat or give guidance of attaching them. As a client, you take a full responsibility of operating rented baby seats.

• Yes, we do rent out baby cots in which babies can sleep safely during your motorhome holiday. Read more here...
• Please note that while driving your children have to be seated in a baby seat.

• Our rental locations are not located directly at the airports.
• We are located in nearby locations in all rental cities. Therefore, we offer complimentary transfers from the following airports:
• Helsinki-Vantaa International
• Arlanda International (Stockholm)
• Gardemoen International (Oslo)
• Rovaniemi Airport
• Keflavik International Airport (Reykjavik)
• Base charge includes both pick-up and drop-off transfers to these airports.

• You are solely responsible to organize your own transfer from and to Ryan Air airports in Finland, Sweden, and Norway.
• We can offer selected transfers for additional fee. Please contact Touring Cars Sales office if you are interested in transfer options.

If you rent more than 15 days from us, you will receive long rental
discount from daily fees (2012) as follows:

* 15 - 21 days -3 %
* 22 - 28 days -7 %
* 29 - 35 days -11 %
* 36 - 42 days -15 %
* 43 days -20 %

• We do not have minimum rental period. Our rentals can be as short as one rental day.
• We do not have maximum rental period. Therefore, you can enjoy one of our motorhomes as long as you wish.

• We do offer show your card discounts. Please contact Touring Cars Sales office if you are interested in show your card discounts.

• Most car rental companies charge per rental night or per 24-hour period. We, at Touring Cars, charge per each day the motorhome is reserved for your use and not per rental night.
• This is the reason, why monday-to-monday rental is 8 days and not 7.

• If you hold a valid driver's license to operate a passenger vehicle, you can also operate all of our rental vehicle models.
• Your driver's license has to be issued by a country that belongs to Geneva / Vienna Convention. Please read more on the questions and answers below.

• You can freely drive to Finland, Sweden, or Norway during your holiday. Moreover, for these countries you do not have to inform us.
• If you plan to visit other Western European countries like Denmark, Germany, France, you need to tell our representative, so they can mark the specific countries on your rental contract.
• We have specific rules for entering to Baltic States or Russia. If you are interested in these countries, please read further...

• In the end of March.

• The earlier you book the better. Usually, by end of May, we have received majority of our annual bookings, so if you have definite dates when you need to travel, you should book on April. If you are flexible with dates, you can also book later.

• If you send an online-booking form to us, you are filling out a legally binding contract with our company and cancellation terms will effect immediately.

•   Our station in Helsinki is open all year around.
•   Reykjavik rental station is open May 1st - September 30th.

•   Yes, we do. The use of motorhome in winter time takes a little bit more effort than in summer time, and therefore we have created Winter rules which we go carefully through with the customer before starting the tour. The customer will also have a copy of the rules to have with and check that everything is correct during the trip.

•   The winter tires are mandatory in Scandinavia during 01.12 - 28.2 and during this period all our rental vehicles have winter tires.
•   The customer can have winter tires also beside this period but then we charge 60 € to change the tires plus 5 € /each rental day for the use of the tires.

•   Our vehicles are specially planned for Nordic conditions and therefore there is an extra heating possibility as a standard equipment. Consequently, the motorhome is suitable also for the cold winter weather and you will stay warm during your winter holiday.

•   The roads in Scandinavia are maintained during the winter and usually drivable. We suggest you reserve a bit more time to travel during winter than summer. Read more about during which time our vehicles have winter tires above.
•   There are caravan areas near the ski resorts where you can have electricity and water. Most of the campgrounds though are open only during summer season.

• There are restrictions when using the water system during the cold winter months. In vehicles where the water system is heated it is the clients responsibility to take care of the proper heating of the vehicle at all times if water is held in the system.
• You can have water and electricity either at the caravan areas at ski resorts or at gas stations.

•   Our vehicles have both electricity and gas heating. You can use electricity heating when you are connected to electricity (for example at a camping site).
•   Gas heating is recommended to be used only when being stationary.

•   You can find the rental prices Here

• Client has a permission to travel in the Nordic countries (Finland, Sweden, Norway, Denmark and Iceland) with the Touring Cars motorhome.
• Traveling to Russia and Eastern Europe is not allowed.
• Client is obligated to ask a permission from Touring Cars when planning to travel outside the Nordic countries.
• Outside the Nordic countries the insurance deductibles are two times higher and special insurance requirements ought to be followed.
• Touring Cars obtains a green card, insurance document, if a client wishes to enter agreed Central and Western European countries but additional traffic insurance might be required. If so, it may be bought at customs.
• When traveling to Central Europe and Western Europe, minimum level of damage deductible is 1 200 euros.

•   You can freely drive to Finland, Sweden, or Norway during your holiday. Moreover, for these countries you do not have to inform us.
•   If you plan to visit other Western European countries like Denmark, Germany, France, you need to tell our representative, so they can mark the specific countries on your rental contract.

•   To plan your holiday good sites to visit are: http://www.visitfinland.com, http://www.visitsweden.com, http://www.visitnorway.com, http://www.visitdenmark.com

•   Law states that people should be wearing seatbelts when a vehicle is moving. Therefore, we cannot recommend it.

•   There are limits on how much food and alcohol you can bring to Norway. To read more visit the Norwegian toll site on the internet.

•   You can drive our vehicles everywhere where you can find a paved road and you can drive and enjoy the fjords in Norway.

•   You can drive the motorhome into a ferry depending on the ferry company's restrictions. Usually there is no problem in getting into ferries. Make sure to tell the ferry company your vehicle's dimensions.
• A good travel planner site for Norway is http://www.visitnorway.com/

For other Scandinavian countries the sites are: http://www.visitsweden.com/ and http://www.visitfinland.com.

•   You can camp in your motorhome also outside camping grounds in the Scandinavian countries with the restriction of properties marked private. You can read more about this from the Scandinavian countries tourist sites mentioned in the answer above.

•   Yes it is possible to park the motorhome where ever there is no "do not park" -signs.

•   Here you can find the accepted driver's licenses.

•   Good sites to visit to plan your holiday in Scandinavia are: http://www.visitfinland.com, http://www.visitsweden.com/, http://www.visitnorway.com/, http://www.visitdenmark.com/siteforside.htm.

•   There are a lot of different camping guides in the internet and you can also subscribe them from online. Here are some links: Norwegian Naf camp guide, Camping Norway, Camping Sweden, Swecamp, Camping Finland.

•   Our offices provide basic road maps.

•   You will find all the contact information for our rental stations here

•   All our rental stations are located very close to the airports.

•   We do not have a rental station in Bergen. Our representative will come to meet you there on appointed time. You can park your rental vehicle anywhere at the airport parking area where our representative will find you easily. The same applies also for Trondheim, Kuopio and Ivalo.

•   Basically the pick-up in Rovaniemi has to be at the airport where the rental station is located. Nevertheless, if you are staying in a hotel in Rovaniemi or arrive by train, we can pick you up there.

•   If you announce us your flight arrival time, we will pick you up 30 minutes after the arrival. If you are already in Stockholm centre, for information how to find us, please read further...

•   All our offices are open 24/7 by agreement only. The offices do not necessarily have any "office hours", so you always have to book an appointment to meet our staff at our locations.